I am a full time busy mom of a 1year old who was looking for some local pampering. I wanted to do something different, but at the same time simple because I don't have time for a lot of upkeep. I found Karen on Groupon, and from the initial contact her professionalism was the first of many pleasant moments. As a first time client she scheduled a consultation with me to get to know me and my hair which is something I never had anyone do before. The following day she first cut the 8inches of hair I wanted to donate, then did baylage, wash, haircut, and style. Her attention to detail, cleanliness, and just humble personality made the experience wonderful. I have never had anyone spend so much time on my hair , and educating me in the process. Definitely recommend and will be returning!